Five stages to a
structured case.
We transform messy screenshots, invoices, and support chats into structured, evidence-backed consumer dispute cases.
Tell us what happened
Describe the dispute naturally
Whether a refund was promised but never credited, a wrong or damaged item was delivered, or a seller rejected your legitimate return, start by explaining what took place in plain language.
- Ordered wireless headphones, received incorrect opened box
- Pickup completed 7 days ago but refund stuck
- Doorstep QC rejected return citing non-existent damage
Add your evidence
Gather invoices, receipts, screenshots, and photos
Upload tax invoices, UPI / Bank debit receipts, support chat transcripts, unboxing photos, and courier return handover slips. Disputiq accepts PDFs, PNGs, JPGs, and WEBP files without requiring pre-sorting.
- Official Amazon / Flipkart Tax Invoice (PDF)
- UPI Bank Debit / GPay transaction receipt (UTR proof)
- Doorstep courier return pickup slip (AWB handover)
Disputiq organizes it
Automatic entity extraction & timeline reconstruction
Our engine extracts order IDs, transaction amounts, GSTINs, and timestamps to build an undisputed, chronological case timeline. We show you all extracted entities on a confirmation card for verification.
- Extracts Order ID and gross transaction amounts
- Aligns delivery and return handover dates
- Identifies written customer support commitments
Understand your case
Case Readiness (0–100%) & statutory grievance generation
Receive an objective Case Readiness score detailing verified documentation vs missing proof. Disputiq generates formal escalation letters tailored to Indian consumer protection rules.
- Case Readiness score across 4 pillars
- Custom Grievance Officer formal notices (Rule 5(3))
- National Consumer Helpline (NCH 1915) registration drafts
Know what to do next
Single audit-ready case file with statutory deadline reminders
Track responses within the mandatory 48-hour acknowledgment window under the Consumer Protection (E-Commerce) Rules, 2020. Download official PDF case files ready for submission.
- 48-hour statutory response deadline tracker
- Printable Disputiq Case Dossier (PDF)
- Pre-litigation docket numbers log
Start a case in under 3 minutes.
Upload whatever documents you have. Disputiq will construct your timeline, calculate case readiness, and prepare your next step.